To deliver your favorite products, we have become partners with the most reliable companies. We are ready to entrust them with your orders and are always on your side if something goes wrong. Returns (if applicable): The duration of our policy is set at 7 days. In the event that a week has passed since your purchase, we regret to inform you that we are unable to provide a refund or exchange. However, after the 7 days, the warranty will then be subject to the original manufacturer's warranty period. All items must be returned unopened. For more information regarding returns, please contact us at info@vapeasy.ca.